Empty user info from OpenFire server

Hi all.

I'm using OpenFire server 3.9.3

I try to see user profile from contact list at Spark client. But there are empty values for all fields in user info.

Also I receive empty VCard from server when  perform request programmatically via Smack SDK.

Is there some settings should be turned on for retreiving full user info from OpenFire server?

Thanks in advance.